purse forum mulberry Cyber Monday Amazon eclipse glasses recall creates panic for buyers
PORTLAND, Ore. Amazon has issued recalls for solar eclipse glasses, sending hopeful eclipse watchers into panic as eclipse glasses prices skyrocket, and stunning sellers who say their products are verified safe.
Millions of people are planning to watch the total solar eclipse on August 21, planning elaborate vacations in the path of totality and ordering special glasses that let viewers look at the sun without damaging their eyes. from the west to east coast since 1918.
But many are now scrambling to find new eclipse glasses after Amazon issued a widespread recall starting early Saturday morning amid reports of counterfeiters. Retailers who say they sell verified, NASA and American Astronomical Society approved eclipse glasses are also caught in the recall, losing record profits with one week to go before the astronomical event.
The American Astronomical Society said while Amazon recalled some counterfeit products, they also recalled legitimate dealers and manufacturers.
Amazon recalls eclipse glasses out of ‘caution’
On Saturday, KGW photography staff received an email from Amazon, explaining the solar camera filters the station purchased for the Aug. 21 total solar eclipse were not confirmed safe for viewing.
KGW Chief Photographer learned the station solar lens filters were recalled this morning
The lens caps had the proper ISO number, 12312 2, which has been verified to comply with international safety standards, and it was manufactured by a NASA and AAS approved company. Amazon on Saturday said the supplier could not confirm the item came from a recommended manufacturer.
recommend that you DO NOT use this product to view the sun or the eclipse, Amazon wrote.
At least a dozen KGW viewers said they received recall notices from Amazon Saturday.
Portland resident Dan Fellini bought a pack of four solar eclipse glasses with his wife and a friend.
last night we were talking about the glasses, and thinking maybe we shouldn’t trust them, even though the Amazon page made it fairly clear they were legit, he said. Fellini received a recall email from Amazon.
Another Portland resident, Will Clark, bought eclipse glasses billed as and ISO tested, safe solar viewing.
KGW viewer Heather Andersen said she bought two separate sets of solar glasses and learned both were not verified.
give up, she said.
Ann Coombs wrote to KGW and said she bought glasses on July 5 so she wouldn’t have to scramble to find them before the eclipse. She received a recall notice on Monday, Aug. 14.
“With only a week to go it is very frustrating to find that all your good planning was for nothing,” she said.
Verified safe eclipse glasses on Amazon are now heavily marked up with some going for hundreds of dollars. Purchasers also run the risk of not receiving them before Aug. 21.
Amazon is issuing full refunds. An Amazon spokesperson said Amazon is responding “out of an abundance of caution” after reports of counterfeit products.
“Safety is among our highest priorities. Out of an abundance of caution, we have proactively reached out to customers and provided refunds for eclipse glasses that may not comply with industry standards. We want customers to buy with confidence anytime they make a purchase on
Amazon said customers who did not receive an email purchased glasses that were safe to use. The company did not reveal how many glasses were recalled or how much money was refunded. Anyone who is concerned about their eclipse glasses but did not receive an email about the recall can reach out to Amazon customer service.
Amazon suggested customers refer to the NASA and AAS websites for more information about safely viewing the solar eclipse.
AAS responds: Amazon ‘made the problem worse’
The press officer for AAS said Amazon responded to counterfeit reports by shutting legitimate retailers out. But Amazon’s widespread recall included some legitimate companies anyway. “We don understand why Amazon isn being more careful about who they contact we explained to Amazon the difference between genuine solar viewers and counterfeits, and we told them about our online list of reputable vendors of ISO compliant safe products. Instead of going after the bad guys they appear to be covering their backside and saying that no vendors can be trusted. This is hurting legitimate companies reputations and potentially costing them a lot of money. It has caused mass confusion within the eclipse chasing community and the public more generally.”
Fienberg said AAS is trying to work with Amazon to fix the issue but said, “so far we have not gotten a satisfactory response.”